About BalaiCare
Care That Feels Like Family
Nurse-owned and family-centred, BalaiCare was founded to provide compassionate, personalized support for children, adults, seniors, and families across Alberta.
Our Story
The Story Behind BalaiCare
BalaiCare was founded on a simple belief: every person deserves to feel valued, respected, supported, and connected.
Through years of healthcare leadership and frontline nursing experience, our founder saw how difficult it can be for families to navigate care options while balancing the emotional, practical, and financial realities of caregiving.
At the same time, personal experience navigating disability supports provided a deeper understanding of the challenges families face every day.
BalaiCare was created to bridge that gap — offering compassionate, person-centred services that support the whole family, not just the individual receiving care.
Our Mission
To provide compassionate, high-quality, person-centred support that empowers individuals and strengthens families.
We strive to create environments where every person feels safe, respected, included, and supported to live a meaningful life.
Our Vision
To be a trusted care partner for Alberta families by delivering services that promote dignity, independence, belonging, and quality of life.
We envision communities where every person has the opportunity to thrive and every family has access to the support they need.
Our Values
Core Values
Compassion
We provide care with empathy, kindness, and understanding, recognizing the unique needs and experiences of every individual and family.
Respect and Dignity
We uphold the rights, choices, and inherent worth of every person, fostering an environment where individuals feel valued and heard.
Person-Centered Support
We place the individual at the heart of our services, promoting self-determination, independence, and meaningful participation in daily life.
Inclusion and Belonging
We embrace diversity and promote opportunities for individuals to build relationships, participate in their communities, and experience a sense of belonging.
Integrity and Accountability
We act with honesty, professionalism, and transparency, maintaining the trust of the individuals, families, and communities we serve.
Collaboration and Partnership
We work closely with individuals, families, support networks, and community partners to achieve positive and meaningful outcomes.
Excellence in Care
We are committed to continuous learning, quality improvement, and delivering high-quality services that meet the evolving needs of those we support.
Empowerment
We encourage and support individuals to develop their strengths, make informed choices, and achieve their personal goals.
What Sets Us Apart
More Than Care. We're Family.
What sets BalaiCare apart is our commitment to delivering care that is both professional and deeply personal.
Nurse-Owned Leadership
Strong clinical understanding and professional oversight.
Person-Centred Care
Services built around the individual, not the system.
Family-Centred Approach
Families are partners in planning and decision-making.
Personalized Supports
Every support plan is unique.
Community Connection
Helping individuals live meaningful and connected lives.
Cultural Responsiveness
Respecting diverse backgrounds, traditions, and family values.
Our Services
Supporting Alberta Families
BalaiCare offers:
Our Commitment
Our Commitment to Quality
At BalaiCare, quality is more than a requirement. It is a promise to the individuals and families we serve.
- Licensed Supportive Living Accommodation under Alberta's Continuing Care Act
- Committed to Alberta Continuing Care Standards
- Person-Centred and Family-Focused Care
- Continuous Quality Improvement
- Currently Pursuing Canadian Centre for Accreditation (CAC) Accreditation
We continuously invest in staff training, quality assurance, and best practices to ensure our residents receive safe, respectful, and compassionate care every day.
Licence & Standards
Licensed Care. Compassionate Support. Trusted by Families.
Alberta Continuing Care Act
Balai Uno — Licensed Supportive Living Accommodation
Canadian Centre for Accreditation
Pursuing CAC Accreditation
BalaiCare is actively working toward Canadian Centre for Accreditation (CAC) Accreditation as part of our ongoing commitment to excellence, continuous quality improvement, and best practices in service delivery.
Community Impact
Supporting People Across Alberta
BalaiCare is proud to support:
- Seniors
- Children with disabilities
- Adults with disabilities
- Family caregivers
- Individuals requiring home care
- People seeking supportive living options
Our goal is to help people live with dignity, independence, connection, and purpose.
Get in Touch
Let's Start the Conversation
Whether you're looking for support today or planning for the future, BalaiCare is here to help.